Legal Information: Privacy Policy | Terms & Conditions | Disclaimer

Last Updated: August 4, 2025

Your privacy is a cornerstone of our professional relationship. This policy explains what personal information we collect, how we use it, and how we keep it safe.

1. Who We Are

This website, international.joyfulpsych.com, is owned and operated by Joyful Psych International. Our principal consultant is Joyson Joy P, based in Pudussery West, Kerala, India. We are the controller of the personal data collected through this website and our services.

2. The Information We Collect

We only collect information that is essential to provide you with our services and a smooth website experience. This includes:

  • Identity Information: Your first and last name.
  • Contact Information: Your email address and country of residence.
  • Technical Information: Data about how you use our website, such as your IP address and browser type, collected through cookies.
  • Client Information: If you become a client, we will collect information related to your coaching goals and progress. We will never ask for sensitive health information unless you voluntarily provide it.

3. How We Use Your Information

We use your information for specific, clear purposes:

  • To Provide Our Services: To schedule and conduct coaching sessions and manage our client relationship.
  • To Communicate With You: To respond to your inquiries and send you information related to our services.
  • To Improve Our Website: To understand how visitors use our site so we can make it better.

Our legal basis for processing your data is the performance of our contract with you (if you are a client) and your explicit consent (when you contact us or sign up for any communications).

4. Data Security

Protecting your information is a profound responsibility. We use secure, encrypted, and reputable third party platforms for scheduling, communication, and payment processing. All client notes are stored securely with restricted access to ensure your confidentiality.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

You have significant rights regarding your personal data. Under laws like the GDPR, you have the right to:

  • Access a copy of the information we hold about you.
  • Correct any inaccurate information.
  • Erase your data from our systems.
  • Object to or restrict our processing of your data.

To exercise any of these rights, please contact us at [email protected]. We will respond to all legitimate requests within 30 days.

7. International Data Transfers

As we are based in India, your data will be processed here. By using our services, you explicitly consent to the transfer of your personal information from your home country to India for the purpose of receiving our coaching services. We take all reasonable steps to ensure your data is treated securely.

8. Cookie Policy

Our website uses cookies to enhance your browsing experience and help us understand our traffic. Cookies are small text files stored on your device. You can control and manage cookies through your browser settings.

Terms & Conditions

Welcome to Joyful Psych International. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions.

1. Intellectual Property

All content on this website, including text, graphics, logos, and articles, is the exclusive property of Joyful Psych International and Joyson Joy P. It is protected by international copyright laws. You may not reproduce, distribute, or use any of this content for commercial purposes without our express written permission.

2. Website Use

You agree to use this website only for lawful purposes. You are prohibited from using the site in any way that could damage the site, impair its availability, or be used for any fraudulent or harmful activity.

3. Limitation of Liability You agree that your use of this website is at your own risk. We are not liable for any direct, indirect, or consequential damages that may result from your use of the site or the information contained within it.

4. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any legal dispute relating to these terms will be subject to the exclusive jurisdiction of the courts of Thrissur, Kerala, India.

Disclaimer

The information on this website is provided for educational and informational purposes only.

1. Not Medical or Therapeutic Advice

This is the most important section of this disclaimer. The content on this website and the services offered by Joyful Psych International are not a substitute for professional medical advice, diagnosis, or treatment.

Joyson Joy P is a Clinical Psychologist licensed to practice only in India. When providing international services, he is acting solely in the capacity of a High-Performance Psychology Consultant and Emotional Resilience Coach. He is not acting as a licensed clinical psychologist or therapist in your country of residence.

The coaching services offered are non-diagnostic and non-therapeutic. They are designed to help high-functioning individuals achieve their performance and personal development goals. If you are experiencing symptoms of a clinical mental health condition such as depression, anxiety, or trauma, it is your responsibility to seek help from a licensed medical or mental health professional in your area.

2. No Guarantees

While we are deeply committed to your success, we make no guarantees about the results of our coaching or the information provided on this website. Your success depends on many factors, including your own personal commitment, effort, and circumstances.

3. Personal Responsibility

You are solely responsible for the choices, actions, and results in your life. By using this website, you agree to take full responsibility for any decisions you make based on the content you consume here.

4. Testimonials

Any testimonials featured on this site are from real clients and reflect their personal experiences. They are not intended to represent or guarantee that you will achieve the same or similar results.